Introduction
GrowHall is a cloud-based learning-support platform that provides educational content and learning resources, including instructional videos, subject notes, question banks, assessments, and associated AI-assisted features (“GrowHall”, the “Service”, “we”, “us”, or “our”).
GrowHall is operated by Teacher Tools Private Limited (the “Service Provider”), which also develops and operates Toddle.
This Privacy Policy explains what personal information we collect, how we use it, who we share it with, how long we keep it, how we protect it, and the rights you have over it. It applies to our website at www.growhall.com and to the GrowHall platform and its features.
GrowHall is provided to schools and educational institutions for educational use. In most cases, your school is the organisation that decides what information is collected and how it is used, and we handle that information on the school’s instructions. This Policy explains both the school’s role and ours.
IMPORTANT If you are a student, parent, teacher, or staff member, your school is usually the right first point of contact for questions about your data. Your school decides what information is shared with GrowHall and why.
By accessing or using GrowHall, you acknowledge that you have read and understood this Privacy Policy. You can contact us at any time with questions about this Policy at privacy@toddleapp.com.
Scope
This Privacy Policy applies to personal information we process in the following contexts:
- The GrowHall platform: information about students, teachers, staff, school administrators, and (where the school enables it) parents and legal guardians, which we process on behalf of, and on the documented instructions of, the subscribing school.
- Our website and forms: information from visitors and prospective customers who interact with www.growhall.com, request a demo, download a resource, or submit an enquiry.
- Account administration, billing, support, marketing, and customer-success activities: information about the school’s authorised contacts and administrators.
- AI-assisted features (“GrowHall AI” or “Ask AI”): prompts and related interactions, processed as described in Section 12.
This Policy does not apply to the internal data-handling practices of your school, or to third-party websites that may be linked from the Service. Schools remain responsible for their own privacy notices and for the lawful basis on which they share information with us.
IMPORTANT If you are a student, parent, teacher, or staff member, your school is usually the right first point of contact for questions about your data. Your school decides what information is shared with GrowHall and why.
By accessing or using GrowHall, you acknowledge that you have read and understood this Privacy Policy. You can contact us at any time with questions about this Policy at privacy@toddleapp.com.
Where we act as a processor, we process platform data under our Terms of Service and our Data Processing Agreement (DPA) with the school, and we do not use it for our own purposes. Where we act as a controller, for example for website and marketing data, we are directly responsible for the processing described in this Policy.
Definitions
To keep this Policy readable, we use the following terms:
- “Subscriber” or “School”: the school or educational institution that licenses the Service and authorises its Users to access it. The Subscriber is the Controller (also called a Data Fiduciary, Organization, or APP entity, depending on the jurisdiction) of the personal data within the platform.
- “User”: an individual authorised by the Subscriber to use the Service: a student, teacher, staff member, school administrator, or (where enabled) a parent or legal guardian.
- “Student Data”: any data we process that can be linked back to an individual student. This includes a student’s name, email address, class and subject enrolment, academic year, responses to question banks and assessments, assignment submissions, and learning-progress data.
- “Content”: the educational material we make available through the Service, including instructional videos, subject notes, question banks, digital textbooks, assignment modules, and evaluation modules.
- “User-Generated Content”: material created or submitted by Users through the Service, such as responses to question banks, assignment submissions, and assessment responses.
- “Controller” or “Data Fiduciary”: the entity that determines the purposes and means of processing personal data. For platform data, this is the School.
- “Processor”: the entity that processes personal data on behalf of, and on the instructions of, the Controller. For platform data, this is GrowHall.
- “Data Subject” or “Data Principal”: the individual (student, parent, teacher, staff member, administrator) to whom the personal data relates, and who holds rights over that data.
- “Sub-processor”: a third-party service provider engaged by GrowHall to process personal data in connection with the Service.
- “Large Language Models (LLMs)”: advanced artificial-intelligence models trained on large datasets to understand and generate human-like language, used to power GrowHall’s AI features.
- “Personal Data” or “Personal Information”: any information relating to an identified or identifiable individual.